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NEVER NEVER NEVER USE UPS!!!

ladybug

New member
URGH! So, my dad "overnighted" some enveloped to me on Tuesday via UPS.... I needed the envelopes to put in some mother's day tea invites (Its a fundraiser for my hometown local chapter for CF).... The invites SHOULD have gone out yesterday to get to people BY mother's day...

Well, UPS screwed up.... they got "left" at a UPS facility in town at 7 am yesterday and no one bothered to go pick them up and bring them to me! Then, today, I called to see when they would be delivered, and was told they had not actually reached their "destination facility" in Vegas so they could be scanned and put out for delivery! So, it will be another 2-4 days! WHAT?!?! So, the invites HAVE been in Vegas since yesterday morning at 7 am, but no one has bothered trying to expedite their shipping to me! URGH!!!

So, now all of my 90+ invites will be late.... the "mother's day tea invite" for a "mother's day tea from 1 to 3 on mother's day" will be about 3-5 days AFTER mother's day!!! I'm fuming!!!!!

UPS has done NOTHING to go out of their way to help with the situation. They laughed at me yesterday when I asked if they could make a "special trip" back to the facility that was holding my package to deliver it to me on time... "Oh, we don't do something like THAT, maa'aam <giggle giggle>"

I have had it will UPS. This is not the first time they've messed something important up. I once asked them to hold some shoes that were supposed to be delivered to my house when I was in another state for a couple weeks and even spoke with the operations manager who said "no problem"... well, i got home, and there they were and had been for a few days! Urgh!!!!!

No one listens, and no one seems to care. Its not THEIR fundraiser. Now, I am going to look lazy cause I didn't send them in time. I'm thinking I'll put a little note in each one saying sorry for the delay, and give a short explanation, but not sure I should. 90+ messages would be a real pain.

Thanks for listening, and if I've gotten one person on here to switch to FedEx or USPS, I've done my job.

(And, even if you decide to still use them, PLEASE don't ever use them for something as important as fundraising!!!)
 

ladybug

New member
If I do put a little note in each one, what shall I say without getting too detailed? Would you put a note explaining the delay at all???

Maybe something like,
"So sorry for the delay... a mix up with getting the envelopes in time to send by Mother's Day... So, enjoy a cup of tea anytime on me!"

< I actually send a little tea packet with each letter>

Any other suggestions? Do you think this set back will keep people from donating???
 

Allie

New member
UPS is crap on toast. I can only speak for myself, but if I recieved somehting like that, with an explaination, I would still donate if I was going to in the first place, that wouldn't sway my mind.
 

ladybug

New member
BROWN is literally BROWN... lol

Thanks, Allie. I would hope they would still donate... I just don't want people to think I'm lazy is all.
 

ladybug

New member
Karen,

Thanks for your response. The envelopes were specific to the tea.... they were self addressed and had facts about CF printed on them and all that. I had also signed them all so they were credited to my name (they keep track of how many each member gets back).

UPS will refund my dad the cost of sending them, but that's all. What really makes me mad is he's taking a stubborn attitude to the whole thing that "its just $8, why would i take my time to go get my money back?" URGH!!!!! Maybe if it were his name on the invites, he'd care a bit more!
 

ladybug

New member
YIPPIDY SKIPPIDY!!!!! They just showed up!!! I don't know how or why, but the driver just left them at my door.... its as though they knew I was typing my disgust! lol

Anyway, I'd still NEVER use them again... their customer service was TERRIBLE! I mean, how tough is it to see that it in fact was going to be delivered today and not 3-5 days from now!!!!!

Thanks for letting me rant.... My message topic still stands. <img src="i/expressions/face-icon-small-smile.gif" border="0">
 

ladybug

New member
Well, I think most of them will. I won't put a note in so it looks like I planned them to be sent Thurs. to get to them by Sat. Keep your fingers and toes crossed!!!
 

ladybug

New member
Thanks, Karen...

They went out in the mail yesterday afternoon and I drove them to the PO, so they actually went out yesterday (as far as I know).... I'm just so glad. If it was anything other than a fundraiser, I wouldn't have cared much, but I didn't want it to look to my recipients that it wasn't important enough for me to send on time.

Thanks for all the support when I needed to vent!!!
<img src="i/expressions/face-icon-small-smile.gif" border="0">
 
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