My sis brought her camera over with her cord to download Jazmine's bday party pictures. We had tried to do it with my cord, but it didnt fit her camera. She had tried to do it with her cord on her computer, but it wouldnt work so she came here with her cord in hand. It wouldnt download on mine either. I know its not my computer program because I had just did my own camera. She, of course, doesnt have her manual so I found an online version, but cant seem to trouble shoot it. I tried taking the disk out, but it wont fit into my computer. I dont know if its her camera or her USB cord. Does anyone have any idea what the problem is before she goes replacing either?